Shipping Policy
At ZIJDE, we deliver bold fashion.
Shipping Timeframes:
Standard Shipping: 3–7 business days
Express Shipping: 1–3 business days
(Delivery times may vary slightly depending on your location and carrier delays.)
Processing Time:
Orders are processed within 1–2 business days. You’ll receive a confirmation email with tracking details as soon as your order ships.
Shipping Rates:
Calculated at checkout based on your location and shipping method.
Refund Policy
We want you to love your ZIJDE look- but if it’s not quite right, we’ve got you.
Returns:
Items must be returned within 14 days of delivery.
Products must be unworn, unwashed, and in original condition with all tags attached.
Sale items and accessories are final sale and non-refundable.
How to Return:
Email us at emily@zijde.com.au with your order number and reason for return.
We’ll send you return instructions (return shipping cost is your responsibility unless the item is faulty).
Once we receive and inspect your item, we’ll process your refund to the original payment method within 5–7 business days.
Cancellation / Return / Exchange Policy
Exchanges:
Items can be exchanged within 7 days of delivery.
Products must be unworn, unwashed, and in original condition with all tags attached.
Received something faulty?
Contact us at emily@zijde.com.au within 7 days of delivery, and we’ll make it right—promise.